We want you to be happy with your pretty party supplies!  If the products you selected didn't work out, we will issue a refund for returns received within 14 days of the original purchase date*

*Clearance items (anything sold for more than 50% off of the original price) may not be returned;  Custom products may not be returned;  Holiday merchandise may not be returned within 14 days of the holiday for which the products are intended.

Return shipping costs are the responsibility of the customer, and original shipping costs will not be refunded.

If you received a promotional discount on your order, that amount will be deducted from your return.

Returns received past the allowable date (as shown on your packing list), or containing ineligible items will not be refunded.

Items must be returned in unused condition in their original packaging. Make sure to ship returns in a sturdy box (not a paper envelope or padded mailer), as damaged returns cannot be accepted.  You may ship the returned item(s) to us at:

Charmios LLC 1012 Grand Street, Studio 16, Hoboken, NJ  07030